Bank
of America now has customer service reps wandering the branch being as
happy & useful as Clippy, the MS Office assistant:
"I see you're writing a deposit; have you considered getting a card to deposit that at an ATM?" she asked, cheerfully.
"This is an estate account. I can't do that."
I refrained from asking why in this day & age I can't do so.
At the teller:
"Have you considered having your checks direct deposited?" she asked perkily according to script.
(that's it)
"This is for an estate account. That is a check from the IRS that I had to submit Form 1310 & other paperwork just to get it sent. I tried, they rejected the direct deposit option in his tax form..."
"Oh. I didn't notice what kind of check it was. Oh! I SEE! Estate of...."
🌋
"I see you're writing a deposit; have you considered getting a card to deposit that at an ATM?" she asked, cheerfully.
"This is an estate account. I can't do that."
I refrained from asking why in this day & age I can't do so.
At the teller:
"Have you considered having your checks direct deposited?" she asked perkily according to script.
(that's it)
"This is for an estate account. That is a check from the IRS that I had to submit Form 1310 & other paperwork just to get it sent. I tried, they rejected the direct deposit option in his tax form..."
"Oh. I didn't notice what kind of check it was. Oh! I SEE! Estate of...."
🌋
Chris Greisman - 2015-07-10 19:31:13-0400
I think I seemed a little hysterical to the teller.
